who use tidal software?

Tidal Software, a leading provider of application scheduling and performance management software, today announced a distribution agreement with Coradiant, the leader in Web Performance Management, to provide Coradiant's TrueSight® AIM (Automated Incident Management) web performance management solution to its customers. The combined offering gives IT operations in-depth visibility, information, and control for all Web applications. With these capabilities IT can exercise precise control over applications in order to proactively managing end-user experience.

"TrueSight AIM automatically drills down and quickly detects problems at the user level," said Wayne Greene, Tidal's vice president of product management. "This is very complementary to Tidal Intersperse's deep diagnosis and end-to-end monitoring of critical business processes and automated problem solving capabilities. Compared to anything else on the market, the combination of these two solutions will give IT a much clearer picture of the health of their entire data center, from the application level to the user level. The end-user perspective of web management is the most important measure of highly efficient and productive web applications. Coradiant provides Tidal with a complete real-time view of the performance delivered to end-users that is real-time, dynamic and intelligent. These two solutions complement each other perfectly."

The two open-standards based products enable immediate integration of user incident detection and application corrective actions, empowering IT to act early to prevent potential business impact. Today, both products can solve real web application problems through identification of end user experience issues with Coradiant TrueSight AIM and then through integration with Tidal Intersperse that provides the deep diagnosis of the specific JAVA and .NET component causing the issue through dynamic Bytecode Instrumentation.

TrueSight AIM

TrueSight AIM delivers unique, automatic capabilities to find, reproduce, and validate fixes to web application problems in real time. TrueSight collects detailed, real-time information on every aspect of each user's online visit, providing an in-depth view of actual, delivered performance at the user level. The TrueSight appliance is a combination of a powerful real-time traffic collection engine, intelligent session processing capability, innovative Event Clustering Technology and commonality analysis, along with flexible reporting and alerting capability integrated into a single, turnkey device. TrueSight automatically identifies anomalies and prioritizes them by severity, duration, problem type, and the characteristics of the users impacted. Operators can get automated alerts on incidents that include the details they need to investigate performance problems. Every part of every affected user session is available for review and diagnosis.

Tidal Intersperse

Tidal Intersperse delivers end-to-end monitoring of next generation applications in the context of the business process. Through transaction monitoring, application mapping, component level health monitoring, business process tracing, and aggregate SLA monitoring, Intersperse brings together the low level runtime monitoring details into the context of the high level business process view. Tidal Intersperse delivers all this functionality in its visual and readily customizable user interface that provides role-based display of the wide range of information needed by IT for monitoring and managing highly complex and dynamic SOA applications. The result is a single solution t 00004000 hat tracks system health at the level of the business process, but can convert that into quick isolation of problems down to the root cause. Tidal Intersperse uses industry standard JMX for broad-based monitoring with dynamic instrumentation to deep dive into specific parts of the application for method-level monitoring. This low overhead, highly scalable monitoring framework is ideal for use in the production environment. Tidal Intersperse monitors both Java and .Net based applications.

TrueSight AIM along with Tidal Intersperse and best practices integration is available today through Tidal Software.

About Coradiant

Coradiant is the leading provider of equipment used to manage, optimize and troubleshoot Web applications. Coradiant's award-winning TrueSight products use customer metrics gathered from each Web user visit as their primary data source for IT management. Coradiant Web Performance Management products are deployed in hundreds of leading organizations and Fortune 500 companies including software as a service (SaaS), e-commerce, entertainment, finance, insurance, healthcare, and education. Coradiant is headquartered in San Diego. For more information, please visit http://www.coradiant.com/.

About Tidal Software

Tidal Software is a leading provider of application scheduling and performance management software that radically simplifies IT operations by automating and integrating performance and process management. Tidal's solution puts IT operations management into the business process using new levels of automation, visibility, and control over systems. Tidal makes applications such as SAP®, PeopleSoft®, and Oracle E-business Suite™ more efficient, reliable, and secure to return greater business value. Tidal also gives IT deep visibility into and precise control over new SOA-based composite solutions consisting of packaged applications and custom components in Microsoft .NET and Java. General Mills, HP, ING Direct, Microsoft, and T-Mobile are among the Tidal customers who use Tidal to reduce operational costs by running IT at higher efficiency rates and containing overall data center footprints. Privately held, Tidal is venture-backed by Kleiner Perkins Caufield & Byers, Novus Ventures, Panorama Capital, and VantagePoint Venture Partners. For more information, contact Tidal Software at (650) 475-4600 or visit www.tidalsoftware.com.

For more information contact:

Will Matlack

650.475.4645

pr (at) tidalsoftware (dot) com

Web site: http://www.tidalsoftware.com

Tidal Software Logo, Tidal Enterprise Scheduler, Tidal Horizon, Tidal Intersperse, and Expert-in-a-Box are trademarks of Tidal Software, Inc. All other trademarks are those of their respective owners.



Author Information

Rochelle Bunyan
Tidal Software